Apparently homeowners who purchased homes built my DR Horton (formerly Crown Communities), complained to news channel 2 in Atlanta, about defects in their homes. After airing on news channel 2, the homeowners were contacted by the state attorney general and DR Horton was held liable.
Still, according to an updated news report, some homeowners are waiting for reimbursement. I complained to the state attorney general last year and received a letter that my complaints should be covered by a home warranty. The letter also indicated that I must follow the "Right to Repair Act" process. This essentially provides notification to the contractor before a lawsuit may be filed.
Needless to say, i'm beyond the warranty period, and the defects that Crown supposedly repaired, reappeared in a few months (loose floor boards, nail pops, peeling dry wall, cracks in ceiling, crack in foundation, doors that won't close properly.
I suggest contacting the state attorney general and the BBB. Hold Crown (now DR Horton) responsible.
Product or Service Mentioned: Crown Communities House Construction.
Reason of review: Damaged or defective.
Monetary Loss: $10000.
Preferred solution: Let the company propose a solution.
I didn't like: Poor product and service quality.